Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you book paragliding or any other experience through BookMyParagliding.com, we collect the personal information you provide as part of the booking process. This may include your name, age, gender, address, phone number, email address, and other necessary details.

When you browse our website, we may automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system and improve our services.

Email & SMS Communication:
With your consent, we may send you emails and SMS messages regarding booking confirmation, payment status, flight insurance, rescheduling of dates or time slots, cancellations, refunds (if applicable), and other relevant updates related to your booking.

SECTION 2 – CONSENT

How do you provide consent?
When you provide personal information to complete a transaction, verify a payment method, book or cancel a flight, or purchase insurance, you consent to our collection and use of this information for those specific purposes only.

Photographs and videos captured during your flight may be stored in our system and, with consent, may be used for marketing and promotional purposes.

How do you withdraw consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:
contact@bookmyparagliding.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use trusted third-party payment gateways such as Razorpay and Paytm to process payments. Neither BookMyParagliding nor these payment providers store your card details on their servers. Payment information is encrypted and processed in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is used only as long as necessary to complete the payment and is not stored thereafter.

PCI-DSS requirements are managed by the PCI Security Standards Council, supported by major brands such as Visa, MasterCard, American Express, and Discover, to ensure secure handling of payment information.

For more information, please review the privacy policies and terms of:

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party service providers used by us collect, use, and disclose your information only to the extent necessary to perform the services they provide.

Certain providers, such as payment gateways and transaction processors, have their own privacy policies. We recommend reviewing these policies to understand how your information is handled by them.

Some providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party service, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links:
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.

Reviews:
When visitors leave comments or reviews, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help with spam detection.

We partner with CusRev, an independent third-party service, to collect customer reviews. A single review reminder email may be sent after service completion. You may unsubscribe at any time using the link in the email. Please refer to CusRev’s Privacy Policy for details on data handling.

Newsletters & Marketing Emails:
We use Mailchimp (Intuit) for our newsletter services. Subscription forms are available on the website, and all marketing emails include an unsubscribe option. Please refer to Mailchimp’s Privacy Policy for more information.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

SECTION 7 – COOKIES

We use cookies to maintain user sessions and improve site functionality. Cookies do not personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If material changes are made, we will notify users here so you are aware of what information we collect and how it is used.

If BookMyParagliding.com is acquired or merged with another company, your information may be transferred to the new owners to ensure continuity of service.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:

hello@bookmyparagliding.com